The Free AI Voice Agent For Amazon Connect.
By integrating OpenMic AI with Amazon Connect, you're making your contact center more agile and productive. For support, sales, or service, this integration allows teams to automate the drudgery of calling and deliver a smoother, more consistent experience. It's easy to get started, easy to scale, and it's built to integrate directly with the tools you already use.
Key Advantages of OpenMic AI & Amazon Connect Integration:-
- Easy Automated Calls-: Make common call situations—such as order status, appointment reminders, or account details—handled by OpenMic so that your team can dedicate time to more involved tasks.
- Smarter Routing with Genuine Intent-: Say goodbye to making callers navigate through buttons; OpenMic recognizes what they speak and routes them accurately.
- Conversational IVR That Truly Works-: Goodbye to cumbersome phone trees. Your customers just have to talk normally, and the system will take control of the path like a human operator.
- Smooth Data Sync-: All call results, notes, and transcriptions are logged into your CRM or helpdesk automatically—error-free.
- Live Escalation to Live Agents-: If a call becomes too complex for automation, OpenMic seamlessly transfers it over to a human agent with all context, so they can pick up exactly where it left off.
- Live Dashboards & Call Analytics-: Track call performance, see where users fall off, and obtain real-time insights to continuously improve your call flow.
- Scale Without Headcount-: Whether you have 100 calls or 10,000 calls per day to handle, this configuration will be flexible to match your volume—no extra agents to hire or extra staff to add.
Ready to take pressure off your agents and give callers a better experience? The OpenMic AI + Amazon Connect integration is a smart way to automate your voice channels without losing the human touch.
Start your free trial today and see how much smoother your call handling can be.
Amazon Connect
Business Communication Platform
OpenMic AI and Amazon Connect integrated together make voice automation so simple to implement into your contact centers with the least possible interference. It enables your team to set up smart voice agents in the call centers who can answer calls, help the customer, route their requests, and update your back-end systems—all in real time. These AI agents sound very human, inherently understanding what a user is trying to say, and reduce the number of repetitive calls that live reps should be handling. This means faster resolutions for customers and free reps to do what matters the most.
Let AI Handle Your Phones — So You Can Focus on Growth
Start your free trial and see how OpenMic’s AI voice agents can streamline calls, boost conversions, and deliver fast, 24/7 customer service — without hiring more staff.
