The Free  AI Voice Agent For Salesforce.

Integrating OpenMic Voice AI with Salesforce, a leading omnichannel retail platform, helps your retail business handle omnichannel calls more effectively while maintaining accurate records in your Salesforce system. This integration ensures every omnichannel interaction is captured and processed automatically.

Key Features of Integrating OpenMic Voice AI with Salesforce

• 24/7 Omnichannel Customer Support
  OpenMic Voice AI handles omnichannel calls around the clock, managing inquiries across all retail channels including online, in-store, and mobile. The AI automatically updates customer records and creates omnichannel tasks in Salesforce.
• Unified Customer Experience Management
  OpenMic Voice AI can access comprehensive customer data in Salesforce to provide consistent service across all retail channels, ensuring customers receive the same level of service regardless of how they contact your business.
• Retail Sales Pipeline Integration
  The AI can coordinate sales activities by accessing pipeline data, opportunity tracking, and sales forecasting information in Salesforce during calls with customers and prospects across all channels.
• Customer Service Case Management
  OpenMic Voice AI can create and manage customer service cases by accessing Salesforce case management features, tracking customer issues from initial contact through resolution across all retail channels.
• Omnichannel Marketing Coordination
  The AI can coordinate marketing activities by accessing marketing automation, campaign data, and customer engagement information in Salesforce across all retail touchpoints.
• Retail Analytics and Insights
  OpenMic Voice AI can provide retail insights by accessing customer data, sales metrics, and omnichannel analytics in Salesforce during calls with retail managers and stakeholders.

See the Integration in Action:

Discover how integrating OpenMic Voice AI with Salesforce can enhance your omnichannel communication and streamline your omnichannel retail operations. Book A Demo Now and see how this integration can help your retail business provide better omnichannel customer service!