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Hoory AI Pricing In 2025, Features, Cost, and Best Alternatives

Hoory is an AI-powered call center software designed to unify chat, voice, and automation in a single platform for support and sales teams. While it offers omnichannel features and AI chatbots, Hoory does not publicly list its pricing and lacks advanced outbound dialing tools. In 2025, several Hoory alternatives have emerged—offering transparent pricing, AI voice agents, and customizable call workflows. This blog compares Hoory’s features, reviews its pros and cons, and explores the best call center software platforms in 2025 for teams seeking scalable, AI-first communication solutions.
Saumik Tiwari
Founder @openmic.ai
May 13, 2025

If you're part of a sales or support team, chances are you've felt the drag of clunky software that eats up hours of your week. It’s 2025—teams want faster tools, smarter workflows, and systems that just work. That’s where Hoory AI enters the conversation. Promising an all-in-one AI platform for chat, voice, and automation, Hoory is catching attention. But is it actually worth the cost?

In this post, we’ll unpack Hoory’s pricing, highlight what features you’re actually getting, and compare it with other tools like OpenMic.ai that are giving it serious competition. Let’s find out if Hoory is a smart investment—or if your team deserves something better.

What is Hoory AI?

Hoory AI is a customer communication platform built for the AI era. Instead of juggling chat platforms, phone tools, and ticketing systems, Hoory bundles them into one place—and adds AI to help handle the load.

Think of it like a smart switchboard. Hoory’s voice agents and chatbots handle basic requests, smart routing gets tickets to the right person, and everything connects to your CRM or helpdesk.

Key things it offers:

  • AI voice agents & chatbots to speed up support
  • Integrated dashboard for managing calls, chats, and tickets
  • Smart automation for routing, escalation, and summaries
  • CRM & Helpdesk connections to streamline workflows

Not sure what AI voice agents can really do? Here's a good read: AI Voice Agents Transforming Business Communication.

Hoory AI Pricing and Cost in 2025

Hoory has recently made its pricing more visible for teams evaluating support solutions. As of 2025, the Business Plan is listed at $42 per agent/month, which includes 12 shared channels, 8 AI assistants, access to the help center, and multilingual support.

While this is more transparent than before, Hoory still follows a seat-based pricing model that can become expensive as your team scales. And like many SaaS platforms, certain advanced features may only be available in higher tiers.

You do get a free trial, which is a plus. But the lack of pricing transparency can be a deal-breaker for teams who want quick answers.

Is Hoory AI Worth the Cost?

That depends on your team.

For larger companies looking to combine everything into one big support system, Hoory may be worth exploring. But if you need something plug-and-play with clear pricing and monthly flexibility, the setup process might feel too heavy.

Between the required sales call, annual contracts, and unknown extras—it’s a bit of a gamble if you’re not sure this is the right fit.

That’s why many teams are checking out OpenMic.ai as a more flexible, transparent alternative. Check out the top 5 AI voice agents in 2025.

OpenMic.ai – A Transparent, Voice-First Alternative

OpenMic.ai is built for teams who want to move fast and scale faster. It emphasizes usability and access—allowing businesses to try AI voice technology without jumping through long sales cycles. Instead of bundling features behind multiple tiers or locking you into annual contracts, OpenMic gives you tools that are ready to use immediately. It's especially useful for teams looking to experiment, iterate, and scale on their own terms.

Whether you're running outbound sales or support hotlines, OpenMic gives you:

  • Voice AI agents you can launch in under 24 hours
  • Parallel dialing to speed up outreach
  • AI voicemail drops so reps don’t waste time
  • Real-time analytics, summaries, and CRM syncs

Plans & Pricing:

  • Free plan: $0/month with 20 calling minutes
  • Paid Plan: $0.05 a minute (unlimited calling)

No demo call. No long-term contract. Just sign up and start dialing.

Other Hoory AI Alternatives You Should Know

1. Vapi.ai

Vapi is an open-source voice AI platform that gives developers complete freedom to design and deploy custom AI voice agents. It offers deep flexibility and a wide range of integrations with third-party STT, TTS, and LLMs. While not built for non-technical users, it’s one of the most powerful options for teams that want full control over their AI workflows.

  • Best For: Developers and AI startups building fully custom solutions
  • Pricing: Free core platform; usage-based pricing applies for APIs
  • Explore more: Vapi vs Retell AI

2. Bland.ai

Bland.ai is a developer-friendly platform designed to supercharge outbound call campaigns with AI voice automation. Its API-based structure allows companies to easily integrate phone calling into their lead generation, appointment setting, and data collection workflows—without building complex infrastructure.

  • Best For: Sales teams running scalable, script-driven outbound campaigns
  • Pricing: Starts at ~$0.04 per minute with flexible pay-as-you-go billing

3. Talkdesk AI

Talkdesk AI is an enterprise contact center solution that brings AI to the heart of customer service. It supports intelligent call routing, AI-assisted agent workflows, and robust analytics. While it’s powerful, it’s also designed for organizations with large, complex teams and comes with the implementation demands of most legacy software.

  • Best For: Enterprise support teams with high call volume and process complexity
  • Pricing: Custom pricing based on contract and use case

4. Tenyx

Tenyx is focused on transforming traditional IVR into intelligent, conversational AI flows. Instead of clunky menus and dial pads, users can speak naturally and get routed or served directly by the system. This creates a more seamless and intuitive customer experience, especially for high-volume inbound environments.

  • Best For: Companies looking to modernize outdated IVRs with conversational AI
  • Pricing: Custom quote based on deployment needs

5. Nice CXone

Nice CXone is one of the most established cloud contact center platforms used by large enterprises worldwide. It offers a vast array of features—AI-driven call routing, sentiment analysis, workforce optimization, and multi-channel support. While comprehensive, it’s best suited for businesses that require complex configurations and long-term vendor partnerships.

  • Best For: Enterprises seeking end-to-end contact center solutions with analytics
  • Pricing: Enterprise contracts only; pricing varies by feature set and scale

Final Verdict – Should You Choose Hoory AI?

Hoory AI offers a solid experience for enterprise teams needing a central support hub. But for fast-moving startups, growing sales teams, or companies that value speed and clarity—it might feel like overkill.

OpenMic.ai gives you everything you need to scale your outbound and support calls—without the sales process, contracts, or budget surprises. It’s modern, easy to launch, and built to grow with your team.

Want a closer look at AI voice tools? Check out how OpenMic helps teams drive revenue.

FAQs

1. Is Hoory AI pricing public or available online?
No, Hoory AI does not list its pricing publicly on the website. To get accurate pricing, you’ll need to schedule a demo or request a custom quote from their sales team. This process can delay your decision-making and make budgeting more difficult for small or fast-scaling teams that need cost visibility upfront.

2. Does OpenMic.ai offer a free plan or trial to test the product?
Yes, OpenMic.ai offers a completely free plan with 20 calling minutes per month. This is ideal for small businesses, founders, or sales managers who want to test the platform’s capabilities before committing. You don’t need a credit card, and there are no hidden fees—just sign up and start exploring.

3. Can Hoory AI be used for outbound sales calls, or is it just for customer support?
While Hoory AI does offer voice capabilities that can be adapted for sales, its core design is better suited for customer support and helpdesk functions. Outbound sales teams may find it limited in dialing features, speed, and sales-specific automation. If outbound is a priority, tools like OpenMic.ai, built specifically for dialing and conversion, are often a better fit.

4. What CRM platforms does OpenMic.ai integrate with?
OpenMic.ai integrates natively with leading CRM platforms like Salesforce, HubSpot, Pipedrive, and Apollo. This ensures sales and support reps can sync conversations, update contacts, track calls, and trigger workflows without switching tabs. These integrations are included across all plans—even the free one—so teams can stay productive without extra setup.

5. Is OpenMic.ai a better choice than Hoory AI for small or scaling sales teams?
Yes. OpenMic.ai is designed with simplicity, speed, and transparency in mind. It supports monthly billing, doesn’t require sales calls or contracts, and offers powerful features like 5x parallel dialing and AI voicemails out of the box. For teams that are growing, experimenting, or adjusting headcount frequently, this flexibility is a major advantage over Hoory’s more enterprise-oriented approach.

Want to see how OpenMic compares to traditional call centers? Read our full breakdown on AI-powered phone services for small businesses.

Ready to See It in Action?

Book a free demo with OpenMic.ai and see how AI voice agents can help your sales and support teams work smarter—not harder. Whether you're a startup looking to scale or an enterprise seeking efficiency, OpenMic gives you the tools to grow fast without the complexity.

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