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Bland.ai vs Retell AI AI assistant
The best way to compare Bland.ai vs Retell AI: audio samples, latency, features, plans, pricing, and more.
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Bland.ai
Bland AI is a platform designed to build, test, and scale artificial intelligence-powered phone calling agents. It enables users to automate various telephonic tasks such as customer support, inbound sales, data collection, and appointment scheduling with the capability to integrate external APIs, live call transfers, and access to human-like voices. Bland AI offers advanced features like live data injection, fine-tuning capabilities, and scalability for various industries
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Retell AI
API for voice AI. Effortlessly integrate human-like Voice AI into your product. | We are building an API that enables your product to provide an intuitive and engaging way for user interaction - through voice.
Features
Bland.ai Features
Interruption Handling
Emotional Understanding
Language & Multilingual Support
Visual Flow Builder
Function Calling
Multi-Channel Support
Retell AI Features
Interruption Handling
Emotional Understanding
Language & Multilingual Support
Visual Flow Builder
Function Calling
Multi-Channel Support
Features - Conclusion
- Bland AI is an infrastructure-level voice AI-building platform which requires minimal coding for integration. It focuses on providing groundwork for AI-powered phone systems and offers voice selection, scenario creation, live function calls, hosting your own language model, and fine-tuning capabilities.
- Retell AI stands out with its features including interruption handling, emotional understanding, language & multilingual support, visual flow building, function calling, and potentially multi-channel support. While it may lack multi-regional calling capabilities, its comprehensive feature set makes it a robust choice for various applications in contrast.
- However, the choice between Bland AI and Retell AI will depend on the specific requirements of the user or organization, such as the need for infrastructure-level control, customization, and scalability versus a more feature-rich, out-of-the-box solution.
Pricing & Plans
Bland.ai Pricing
Usage based plan
$0.09/mins
- Per minutes of outbound voice calling
Retell AI Pricing
Pay as you go
$0 / minute
- 10 concurrent calls
Custom based model
$0.11 / minute
- Custom concurrent calls based on volumes
Pricing & Plans - Conclusion
- Bland AI offers custom plans for enterprises with high call volumes.
- Retell AI's usage-based pricing strategy is flexible enough to accommodate different demands and budgets, with alternatives including LLM Agent and Conversation voice engine API. The prices for Retell LLM - GPT 4.0 are $0.20/min and Telephony with Retell Twilio are $0.01/min.
- However, the choice between Bland AI and Retell AI will depend on the user's requirements, such as the need for a highly customized solution versus a more flexible, pay-as-you-go pricing model.
Customer Reviews
Deepgram Aura Reviews
2.6 out of 5
Average of 20 ratings from leading review sites
Bland AI has demonstrated consistent, high-quality support. On many occasions, they have gone above and beyond to ensure that client needs are met.
Deepgram Aura Reviews
4.5 out of 5
Average of 50 ratings from leading review sites.
Retellai is receiving high praise for its capability and efficiency, particularly in the realm of creating human-like assistants. Users appreciate the time and cost savings offered by Retellai's API, emphasizing its value over in-house development efforts. The platform is celebrated for its impressive demos and user-friendly design, with feedback consistently noting that it exceeds expectations. This array of positive reviews underscores Retellai's effectiveness and its potential to significantly enhance digital interactions through its advanced technology.
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Summary
- While both platforms cater to different needs, Bland AI is well-suited for large enterprises requiring high customization and scalability, while Retell AI is suitable for developers and organizations seeking a more flexible and cost-effective solution.