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Bland.ai vs Vapi.ai AI assistant

The best way to compare Bland.ai vs Vapi.ai: audio samples, latency, features, plans, pricing, and more.

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Bland.ai

Bland AI is a platform designed to build, test, and scale artificial intelligence-powered phone calling agents. It enables users to automate various telephonic tasks such as customer support, inbound sales, data collection, and appointment scheduling with the capability to integrate external APIs, live call transfers, and access to human-like voices. Bland AI offers advanced features like live data injection, fine-tuning capabilities, and scalability for various industries
vs

Vapi.ai

Vapi lets developers build, test and deploy voice agents in minutes rather than months.

Features

Bland.ai Features

Interruption Handling
Emotional Understanding
Language & Multilingual Support
Visual Flow Builder
Function Calling
Multi-Channel Support

Vapi.ai Features

Interruption Handling
Emotional Understanding
Language & Multilingual Support
Visual Flow Builder
Function Calling
Multi-Channel Support

Features - Conclusion

  • Bland.ai: Bland AI is an infrastructure-level voice AI-building platform which requires minimal coding for integration. It focuses on providing groundwork for AI-powered phone systems and offers voice selection, scenario creation, live function calls, hosting your own language model, and fine-tuning capabilities
  • Vapi.ai: Vapi AI is a middleware platform which offers easy development, testing, and deployment of voicebots suitable for non-technical users. It facilitates development of voicebots and conversational AI features and provides tools for conversational flow customization and support for multiple languages
  • However, the choice between these platforms depends on the specific needs and requirements of the business

Pricing & Plans

Bland.ai Pricing

Usage based plan

$0.09/mins

  • Per minutes of outbound voice calling

Vapi.ai Pricing

Usage based plan

$0 / mins

  • $10 worth of free credits
  • +$0.05 per minute charge upon reaching the limit

Pricing & Plans - Conclusion

  • Bland.ai: Bland ai offers custom plans for enterprises with high call volumes
  • Vapi.ai: Vapi.ai offers $0.05 per minute, with a free trial and free version available

Customer Reviews

Deepgram Aura Reviews

2.6 out of 5
Average of 20 ratings from leading review sites

Bland AI has demonstrated consistent, high-quality support. On many occasions, they have gone above and beyond to ensure that client needs are met.

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Deepgram Aura Reviews

4.7 out of 5
Average of 18 ratings from leading review sites.

Vapi.ai is earning accolades for its promising potential and customer-centric approach. Users appreciate its superior technology, especially the variety of models and comprehensive documentation. As Vapi.ai continues to evolve alongside its technology, it's drawing praise for its rapid improvements and responsive customer service, marking it as a frontrunner in its field.

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Summary

Bland AI and Vapi AI are both AI voice solutions that cater to different needs. Bland AI is an infrastructure-level platform focused on providing groundwork for AI-powered phone systems, with a strong emphasis on scalability and quality. It offers advanced features like live data injection and fine-tuning capabilities but lacks transparency on pricing. Vapi AI, on the other hand, is a middleware platform that facilitates development of voicebots and conversational AI features, with a focus on ease of use and customization. It offers a straightforward pricing plan with a free trial and free version.